Yes, the seller is legit and has great communication. The customer support team is excellent. They answered my questions quickly, provided useful supplemental information, and were very fast to confirm my order after ordering. I had no issues at all with customs, even though I was expecting a delay since my doll arrived in the holiday season. The total number of days from ordering through the seller to delivery day was 25, which is very reasonable given the time of year and the increasing popularity of their dolls.